VoxID Platform
VoxID Banking Automation
Agentic AI workflows that safely execute banking actions across channels.
Lower cost to serve
Faster turnaround
Fewer errors
Better customer experience
banking ops · automation
Live VoxID consoleSelf-service
71%
Loan inquiries
3,402
Dormant reactivated
612
Automated journeys / hr
- #122
- #234
- #341
- #438
- #552
- #664
- #771
- #868
- #974
- #1082
STP rate0.92
- STP rate0.92
Banking Automation live console
Problem
What we hear from banks and Saccos
Routine banking journeys consume agents, branches and IT effort.
Our solution
VoxID orchestrates approved actions across core banking, CRM and channels with policy guardrails.
Features
What's inside
Workflow orchestration
Policy guardrails
Human in the loop
Channel agnostic
Audit logs
Analytics
Use cases
Where it earns its keep
Stop payments
Statement requests
Cheque book requests
Card controls
Standing orders
Workflow
How it works
01
Trigger
Customer or staff initiates a journey.
02
Verify
Identity and policy checks.
03
Execute
Approved actions on core systems.
04
Notify
Customer and audit trail updated.
05
Improve
Analytics drives optimisation.
Security & Integrations
Security
- Policy enforced
- Role scoped
- Immutable logs
- Encrypted transport
Integrations
- Core banking
- CRM
- Payment switches
- Channels
Other modules
Explore the rest of VoxID
Voice Biometrics
Verify customers by voiceprint across calls, apps, web and contact centres.
Agentic AI Contact Centre
AI agents that verify, converse and resolve banking journeys end to end, with human escalation built in.
Agentic RAG
Secure, role aware AI knowledge retrieval grounded only in your approved bank documents.
Fraud Intelligence
Detect social engineering, voice mismatch and account takeover before money moves.